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Group Insurance Plan Book
The
Dean Difference
The best health care starts with a trusted relationship. At Dean, we’ve been caring for people for more than 100 years
and understand the value of the patient/physician relationship. Dean Health Plan is a market leader in health insurance
in southern Wisconsin, so you can trust that you’re in good hands. We’re proud that more than 90 percent of members
who choose Dean stay with Dean.
NCQA Excellent Accreditation
Dean Health Plan is proud to have maintained National Committee for
Quality Assurance (NCQA) Excellent Accreditation—the highest level
awarded—since obtaining accreditation in 2000. Dean Health Plan’s quality
performance is continually being monitored through national standards as
determined by NCQA. NCQA is an independent, not-for-profit organization
dedicated to improving health care quality. This accreditation is a nationally
recognized process for consumers, purchasers and regulators to compare
the performance of health plans. NCQA evaluates more than 50 standards to
determine health plan accreditation levels.
Access to Providers
Dean Health Plan has you covered with one of the largest regional networks
of providers in southern Wisconsin. We have more than 2,000 providers, 28
hospitals and more than 200 primary care sites in 20 counties. Our network
is staffed with health care professionals who are dedicated to helping you
and your loved ones remain as healthy as possible. Once you sign up as a
new patient in our system, you’ll receive priority and personal assistance in
scheduling your first new-member visit. And when you’re traveling, you’re still
covered for emergency services worldwide.
Care Management
While you should always start with your primary care provider for non-
emergency care, sometimes you might need additional help navigating
through the health care system. That’s where the Dean Health Plan Care
Management team comes in. If you’re diagnosed with a chronic health
condition or have a complex health care need, we can help guide you to the
most appropriate method of care and ensure your needs are met and all your
questions and concerns are addressed. Learn more about Care Management
at
deancare.com/caremanagement .