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21

How Dean Protects This Information

We limit the collection of nonpublic personal information to that which is necessary to administer our business, provide

quality service, and meet regulatory requirements. We maintain physical, electronic, and procedural safeguards that

comply with federal regulations to safeguard your nonpublic personal information. We limit the internal use of oral, written,

and electronic nonpublic personal information about you and ensure that only authorized staff and business associates

with the need to know have access to it. We maintain safeguards for your nonpublic personal information and review them

regularly to protect your privacy.

Your Health Information Rights

1. Right to request restrictions.

You have the right to request restrictions on certain uses and disclosures of your

health information.

2. Right to request confidential communications.

You have the right to receive your health information through

a reasonable alternative means or at an alternative location.

3. Right to see and copy.

You have the right to see and copy certain health information about you.

4. Right to correct records.

You have a right to request that Dean correct certain health information held by Dean if

you think it is incorrect or incomplete.

5. Right to accounting of disclosures.

You have the right to receive a list or “accounting of disclosures” of

your health information made by us in the past six years. The list will not include disclosures made for purposes of

treatment, payment, health care operations, or certain other disclosures (such as those you asked us to make).

6. Right to paper copy of notice.

You have a right to receive a paper copy of this Notice at any time.

7. Right to be notified of a breach.

You will be notified in the event of a breach of your unsecured protected

health information.

Changes to this Notice of Privacy Practices

Dean may change this notice from time to time and make the new provisions effective for all nonpublic personal

information we maintain, including information we created or received before the change. Dean will always comply with

the current version of this Notice.

Complaints

Please submit complaints about this Notice or how we handle your health information, in writing, to our Privacy Officer.

Dean will not hold any complaint you submit against you in any way. In addition, if you believe your privacy rights have been

violated, you may file a complaint with the Secretary of the U.S. Department of Health and Human Services.

If you have questions, complaints, or want to exercise any of your health information rights, call the Customer Care Center

at

(800) 279-1302

or contact us at the following address:

Privacy Officer

PO Box 56099

Madison, Wisconsin 53705

The effective date of this notice is July 30, 2014.